Proofamatics delivers measurable improvement in finding errors. Proofamatics trainees average a 29% increase in their proofreading skills from pre-test to post-test. In addition, the organization will benefit from increased productivity and reduced costs. Any employee who generates or processes written communications will benefit.

The objectives of this course are:

• Proofread with specific techniques.
• Catch errors in daily communications.
• Increase the accuracy of memos, letters, reports, and documents.
• Increase the speed of finding errors.
• Present a professional image in all written communications.

Course Length: Classroom - 10 hours

Professionalism in the Office provides the tools needed to develop the essential skills required for personal and team success in today's work environment - professionalism, effective communication, time management and organization.

The objectives of this course are:

• Recognize the qualities and learn the skills that make an employee more professional on the job.
• Be aware of the standards and abilities required for professional job performance.
• Better understand their organization's policies, procedures, and philosophies.
• Improve behavior related to interpersonal communication and courtesy.
• Promote cooperation and teamwork through better communication with peers, managers, and other coworkers.
• Increase productivity by knowing how to organize work, set priorities, and manage their time effectively.
• Accept organizational change and benefit from new opportunities.
• Understand that all professional skills and behavior can be learned, perfected, and used successfully in both the business world and their personal lives.

Course Length: Classroom - 8 hours
Online: 1½ to 2 hours

With increased audit requirements and heightened corporate oversight, accuracy of data entry has become a critical aspect of business today. Keying, recording, transferring, and checking numbers requires both skill and technique to maintain accuracy and increase productivity.

The objectives of this course are:

• Transfer data more accurately and quickly.
• Improve perceiving, hearing, grouping, and proofing of numbers.
• Increase overall performance and productivity.

Course Length:  Classroom - 8 hours
four 2-hour sessions or 2 four-hour sessions

Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills.

The objectives of this course are:

• Assess their own communication patterns to avoid self-defeating behaviors both in and out of the work environment.
• Recognize their own listening barriers and, thus, improve their ability to interpret messages.
• Communicate effectively and non-manipulatively when dealing with different personalities and specific situations.
• Handle conflict constructively with confidence, composure, and flexibility.

Course Length: Classroom - 8 hours
Online: 1½ to 2 hours